No licence information found for Embarcadero, you should give a valid serial number


I installed the community C++ builder and get the serial number retuned by email from Embarcadero.

But when installation is finish and launch the IDE. It asks me to register by giving the serial number even if it was done when installing.

When I put the serial number again a window tells me that “no valid License information can be found, you should give a valid serial number “, and always the same thing if I retry.

I uninstall and reinstall the IDE many times, but always the same problem. In my account on Embarcadero, I can see that I have a serial number registered with the community C++ builder.

Can you please tell if I miss something?

Best regards,