As you may be aware, we have encountered issues with the GetIt server, affecting web-based installs of RAD Studio 10.3.2. We apologize for any inconvenience this has caused, and we truly appreciate your patience during this process.
We have a new 10.3.2 GetIt web-based installer available for you to download. This new installer will allow you to install 10.3.2 and also access the 10.3.2 add-on packages via the GetIt Package Manager. You can access the new GetIt installer on CodeCentral.
Note: If you installed 10.3.2 with the offline ISO installer and updated your registry setting as outlined here to point to the new GetIt server, no action is needed at this time.
Download RAD Studio 10.3.2
Turns out that was bad advice from support. Instead, just follow Sarina's other blog post re re-entering the serial number. That worked for me.
I installed this version and get no access to OSX64. Indira support tells me that the web install still doesn't work and that I must install using the ISO product. Is that correct?
Hi Sarina, I did the installation of 10.3.2 with the offline ISO installer and updated your registry setting as you suggested to point to the new etIt server, and I understand that I no need any action about to access to the libraries, components, etc. Is that correct? I'm asking you this because I want to install IBTOGO but can't find it on GetIt. May be I'm wrong trying this. Please your comments. Thanks in advance.
UPDATE: As captured here: https://quality.embarcadero.com/browse/RSP-25544, we have now repeated the issue reported above re-installing RAD Studio onto a "clean" virtual machine (i.e., one where no "Temporary 10.3.2 GetIt Server"* registry fix was made to the initial RAD Studio installation). *https://community.idera.com/developer-tools/b/blog/posts/temporary-10-3-2-getit-server-for-installing-10-3-2-add-on-packages
Yes, it's possible that some files were left behind during the uninstall process that have affected your reinstallation of 10.3.2 if you're installing 10.3.2 on the same system.
Hi, if you installed 10.3.2 from the ISO, made the GetIt registry change, and now want to reinstall using the new 10.3.2 GetIt based installer, it's likely best not to keep your registry settings. You could use the migration wizard to selectively pick settings to recover http://docwiki.embarcadero.com/RADStudio/Rio/en/Settings_Migration_Tool
Appreciating any help, thank you, Sarina, for your timely response - sincerely.Firstly, concerning our contacting Embarcadero Support (before posting here), be assured that over the past week, my colleagues and I have called (and left voicemail), emailed and filed an incident report (case #00705396) directly with Embarcadero Support -- all with no reply yet. We even queried Jim McKeeth during the Q&A session following his CData Connectors webinar on 7/31 (fair game, we thought, as he was pushing attendees to get the RAD Studio 10.3.2 update asap :- ). While Jim did send on a brief email asking for further details to which we replied promptly (sending him more investigatory details yesterday - 8/1), we've heard nothing further yet.That said, with your confirmation here that you cannot reproduce our report as a reinstall, we'll spend the further time|effort to try installing on a clean VM as I can believe our continuing issues may be a side effect of the registry edits we made following your prior work-around posted here: community.idera.com/.../temporary-10-3-2-getit-server-for-installing-10-3-2-add-on-packages. Again, thank you for your insights.
It sounds like there may have been an issue with the uninstall process of your existing 10.3.2 offline installer based installation.
Did you choose “Modify, Repair, Uninstall” from the Start menu, followed by the “Remove” option in the installer menu?
I have been unable to reproduce this issue on my end (installing from the ISO, changing the registry setting, then uninstalling 10.3.2 and reinstalling using the new 10.3.2 GetIt installer).
I would recommend contacting Embarcadero support.
Closer; not quite there yet. When using this latest web installer, installation ends "successfully" but issues another "Access Denied" error message (captured below) reminiscent of our prior issues. On first and subsequent launches we now see this error (which can be dismissed to complete the IDE startup process). Perhaps this is side effect of the registry edits we made per Sabrina's work-around post: community.idera.com/.../temporary-10-3-2-getit-server-for-installing-10-3-2-add-on-packages ?Concerning the matter we reported about Android apps failing to compile (case #00705396), that issue is still present in this latest release of the web installer so our ticket still stands as unresolved.That said, thank you for the efforts so far. Perhaps your release staging team and IT department can takeaway some real learning here.