Poll Agent

by Aug 22, 2016

Hi, 

I'm getting these error message when I tried to POLL AGENT

 

java.lang.NullPointerException
at com.uptimesoftware.uptime.base.command.PollAgentCommand.getPerfErdcParameters(PollAgentCommand.java:87)
at com.uptimesoftware.uptime.base.command.PollAgentCommand.execute(PollAgentCommand.java:36)
at com.uptimesoftware.uptime.base.command.CommandServlet.doGet(CommandServlet.java:33)
at com.uptimesoftware.uptime.base.command.CommandServlet.doPost(CommandServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:770)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:669)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1336)
at com.uptimesoftware.uptime.base.servlet.DatabaseStatusFilter.doFilter(DatabaseStatusFilter.java:49)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1307)
at com.uptimesoftware.uptime.base.NoCacheFilter.doFilter(NoCacheFilter.java:28)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1307)
at com.uptimesoftware.uptime.base.servlet.WebRequestsLoggingFilter.doFilter(WebRequestsLoggingFilter.java:40)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1307)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:453)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:229)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1072)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:382)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1006)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
at org.eclipse.jetty.server.Server.handle(Server.java:365)
at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:485)
at org.eclipse.jetty.server.BlockingHttpConnection.handleRequest(BlockingHttpConnection.java:53)
at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:937)
at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:998)
at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:856)
at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:240)
at org.eclipse.jetty.server.BlockingHttpConnection.handle(BlockingHttpConnection.java:72)
at org.eclipse.jetty.server.bio.SocketConnector$ConnectorEndPoint.run(SocketConnector.java:264)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)
at java.lang.Thread.run(Thread.java:722)

 

Can you help what could be the issue? uptime agent was installed on a linux box