Hi all,
I am getting the below output from event viewer when trying to backup or restore using SQLSafe to a new SQL server. The operation will fail immediately stating the error "External component has thrown an exception".
SQLsafe Backup Service version 8.0.0.503: InternalLicenseManager.GetManagementServiceLicenseTokenForInstance(SQL-03) Error!System.Runtime.InteropServices.SEHException: External component has thrown an exception. at CLicense.{ctor}(CLicense* ) at BBS.License.BBSLic..ctor() at Idera.SQLsafe.Shared.Licensing.LicenseHelper.GenerateBackupAgentLicense(String serverInstance, ManagementServiceLicenseInfo info) at Idera.SQLsafe.Shared.Licensing.ManagementServiceLicenseInfo.GetInstanceLicenseToken(String sqlServerName) at ..(String )
The server is licensed and all SQLSafe services are installed and the necessary ports have been opened so I don't think this is a network issue.
Does anyone have any clues at all as to what could be the issue?
Any help would be much appreciated.
Thanks,
This looks like the issue with the License Server. You need to update the version of License4Net.dll on the server. See the support websire for details. https://idera.secure.force.com/home/home.jsp