500 Error when browsing to Dashboard

Hi,

I am receiving an 500 error when browsing to the Inventory Manager dashboard.
Please see stack trace below:

java.lang.NullPointerException at com.idera.sqlinventorymanager.ui.dashboard.DashboardSideBarComposer.loadStatusArea(DashboardSideBarComposer.java:212) at com.idera.sqlinventorymanager.ui.dashboard.DashboardSideBarComposer.loadData(DashboardSideBarComposer.java:276) at com.idera.sqlinventorymanager.ui.dashboard.DashboardSideBarComposer.doAfterCompose(DashboardSideBarComposer.java:207) at com.idera.sqlinventorymanager.ui.dashboard.DashboardSideBarComposer.doAfterCompose(DashboardSideBarComposer.java:51) at org.zkoss.zk.ui.impl.UiEngineImpl.doAfterCompose(UiEngineImpl.java:537) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:832) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:778) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:687) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:749) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:709) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:651) at org.zkoss.zk.ui.impl.UiEngineImpl.createComponents(UiEngineImpl.java:1032) at org.zkoss.zk.ui.impl.AbstractExecution.createComponents0(AbstractExecution.java:246) at org.zkoss.zk.ui.impl.AbstractExecution.createComponents(AbstractExecution.java:238) at org.zkoss.zul.Include.afterCompose(Include.java:451) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:830) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:778) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:687) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:749) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:709) at org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:651) at org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage0(UiEngineImpl.java:401) at org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage(UiEngineImpl.java:316) at org.zkoss.zk.ui.http.DHtmlLayoutServlet.process(DHtmlLayoutServlet.java:215) at org.zkoss.zk.ui.http.DHtmlLayoutServlet.doGet(DHtmlLayoutServlet.java:136) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.ocpsoft.rewrite.servlet.RewriteFilter.doFilter(RewriteFilter.java:205) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.idera.server.web.servlet.ProductUninstallRedirectFilter.doFilter(ProductUninstallRedirectFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302) at org.ocpsoft.rewrite.servlet.impl.HttpRewriteResultHandler.handleResult(HttpRewriteResultHandler.java:41) at org.ocpsoft.rewrite.servlet.RewriteFilter.rewrite(RewriteFilter.java:268) at org.ocpsoft.rewrite.servlet.RewriteFilter.doFilter(RewriteFilter.java:188) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.idera.server.web.servlet.ProductUninstallRedirectFilter.doFilter(ProductUninstallRedirectFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.idera.server.web.servlet.ProductInstanceFilter.doFilter(ProductInstanceFilter.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.idera.server.web.servlet.NoCacheFilter.doFilter(NoCacheFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.idera.server.web.servlet.AccessControlFilter.doFilter(AccessControlFilter.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.idera.server.web.servlet.LoginRedirectFilter.doFilter(LoginRedirectFilter.java:55) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378) at org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109) at org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.ui.SessionFixationProtectionFilter.doFilterHttp(SessionFixationProtectionFilter.java:67) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.providers.anonymous.AnonymousProcessingFilter.doFilterHttp(AnonymousProcessingFilter.java:105) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.wrapper.SecurityContextHolderAwareRequestFilter.doFilterHttp(SecurityContextHolderAwareRequestFilter.java:91) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:278) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.ui.logout.LogoutFilter.doFilterHttp(LogoutFilter.java:89) at com.idera.server.web.servlet.ExtendedLogoutFilter.doFilterHttp(ExtendedLogoutFilter.java:20) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) at org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.idera.server.web.servlet.AutoRefreshFilter.doFilter(AutoRefreshFilter.java:24) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source)

Kind Regards,

  • Hi JP,

    We currently have an issue with SQL Inventory Manager and SQL BI working on the same Idera Dashboard. We are working on a fix for the issue. As a temporary solution, you may have to install SQL BI and SQL Inventory Manager on separate servers. If you are a current customer, access the customer portal and create a case (this way we can contact you when the fix is ready or any updates). If you are not a current customer, please send an email to Support@idera.com and we can connect you to our pre-sales resource for updates and fix.

    Best,
    Binh