500 error on INSTANCES

Hi All,

I keep getting a 500 error on my elements install, can someone tell me where to go to find the “The full stack trace of the root cause is available in the Apache Tomcat/6.0.35 logs.” from the Apache logs. Below is a copy of the error message I am getting.

Thanks

HTTP Status 500 –

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.NullPointerException
com.idera.sqlelements.ui.instances.InstancesViewComposer.loadInstanceGrids(Unknown Source)
com.idera.sqlelements.ui.instances.InstancesViewComposer.refreshWidget(Unknown Source)
com.idera.sqlelements.ui.instances.InstancesViewComposer.doAfterCompose(Unknown Source)
com.idera.sqlelements.ui.instances.InstancesViewComposer.doAfterCompose(Unknown Source)
org.zkoss.zk.ui.impl.UiEngineImpl.doAfterCompose(UiEngineImpl.java:537)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:832)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:778)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:687)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:651)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:824)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:778)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:687)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:749)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:709)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:651)
org.zkoss.zk.ui.impl.UiEngineImpl.createComponents(UiEngineImpl.java:1032)
org.zkoss.zk.ui.impl.AbstractExecution.createComponents0(AbstractExecution.java:246)
org.zkoss.zk.ui.impl.AbstractExecution.createComponents(AbstractExecution.java:238)
org.zkoss.zul.Include.afterCompose(Include.java:451)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild0(UiEngineImpl.java:830)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:778)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:687)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreateChild(UiEngineImpl.java:749)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreate0(UiEngineImpl.java:709)
org.zkoss.zk.ui.impl.UiEngineImpl.execCreate(UiEngineImpl.java:651)
org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage0(UiEngineImpl.java:401)
org.zkoss.zk.ui.impl.UiEngineImpl.execNewPage(UiEngineImpl.java:316)
org.zkoss.zk.ui.http.DHtmlLayoutServlet.process(DHtmlLayoutServlet.java:215)
org.zkoss.zk.ui.http.DHtmlLayoutServlet.doGet(DHtmlLayoutServlet.java:136)
javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
com.idera.server.web.servlet.NoCacheFilter.doFilter(Unknown Source)
com.idera.server.web.servlet.AccessControlFilter.doFilter(Unknown Source)
com.idera.server.web.servlet.LoginRedirectFilter.doFilter(Unknown Source)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378)
org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109)
org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.ui.SessionFixationProtectionFilter.doFilterHttp(SessionFixationProtectionFilter.java:67)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.providers.anonymous.AnonymousProcessingFilter.doFilterHttp(AnonymousProcessingFilter.java:105)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.wrapper.SecurityContextHolderAwareRequestFilter.doFilterHttp(SecurityContextHolderAwareRequestFilter.java:91)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:278)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.ui.logout.LogoutFilter.doFilterHttp(LogoutFilter.java:89)
com.idera.server.web.servlet.ExtendedLogoutFilter.doFilterHttp(Unknown Source)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235)
org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175)
org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183)
org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
com.idera.server.web.servlet.AutoRefreshFilter.doFilter(Unknown Source)
note The full stack trace of the root cause is available in the Apache Tomcat/6.0.35 logs.

Apache Tomcat/6.0.35

Parents
  • Here is what I have found.

    Should I open up a support ticket?

    2014-09-08 14:48:16,917 ERROR – An exception occurred reacting to a filter update.
    java.lang.NullPointerException
    at com.idera.sqlelements.ui.instances.InstancesViewComposer.loadInstanceGrids(Unknown Source)
    at com.idera.sqlelements.ui.instances.InstancesViewComposer.refreshWidget(Unknown Source)
    at com.idera.sqlelements.ui.instances.InstancesViewComposer.access$100(Unknown Source)
    at com.idera.sqlelements.ui.instances.InstancesViewComposer$2.call(Unknown Source)
    at com.idera.sqlelements.ui.instances.InstancesViewComposer$2.call(Unknown Source)
    at com.idera.sqlelements.ui.components.filtering.FilterSelector.filtersHaveBeenUpdated(Unknown Source)
    at com.idera.sqlelements.ui.components.filtering.FilterSelector.updateFilterGrid(Unknown Source)
    at com.idera.sqlelements.ui.components.filtering.FilterSelector.updateTagFilterGrid(Unknown Source)
    at com.idera.sqlelements.ui.components.filtering.FilterSelector.onClickTagCheckedCheckbox(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.zkoss.zk.ui.select.Selectors$ComposerEventListener.onEvent(Selectors.java:683)
    at org.zkoss.zk.ui.AbstractComponent.onEvent(AbstractComponent.java:2742)
    at org.zkoss.zk.ui.AbstractComponent.service(AbstractComponent.java:2713)
    at org.zkoss.zk.ui.AbstractComponent.service(AbstractComponent.java:2654)
    at org.zkoss.zk.ui.impl.EventProcessor.process(EventProcessor.java:136)
    at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.process0(EventProcessingThreadImpl.java:534)
    at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.run(EventProcessingThreadImpl.java:461)

Reply
  • Here is what I have found.

    Should I open up a support ticket?

    2014-09-08 14:48:16,917 ERROR – An exception occurred reacting to a filter update.
    java.lang.NullPointerException
    at com.idera.sqlelements.ui.instances.InstancesViewComposer.loadInstanceGrids(Unknown Source)
    at com.idera.sqlelements.ui.instances.InstancesViewComposer.refreshWidget(Unknown Source)
    at com.idera.sqlelements.ui.instances.InstancesViewComposer.access$100(Unknown Source)
    at com.idera.sqlelements.ui.instances.InstancesViewComposer$2.call(Unknown Source)
    at com.idera.sqlelements.ui.instances.InstancesViewComposer$2.call(Unknown Source)
    at com.idera.sqlelements.ui.components.filtering.FilterSelector.filtersHaveBeenUpdated(Unknown Source)
    at com.idera.sqlelements.ui.components.filtering.FilterSelector.updateFilterGrid(Unknown Source)
    at com.idera.sqlelements.ui.components.filtering.FilterSelector.updateTagFilterGrid(Unknown Source)
    at com.idera.sqlelements.ui.components.filtering.FilterSelector.onClickTagCheckedCheckbox(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.zkoss.zk.ui.select.Selectors$ComposerEventListener.onEvent(Selectors.java:683)
    at org.zkoss.zk.ui.AbstractComponent.onEvent(AbstractComponent.java:2742)
    at org.zkoss.zk.ui.AbstractComponent.service(AbstractComponent.java:2713)
    at org.zkoss.zk.ui.AbstractComponent.service(AbstractComponent.java:2654)
    at org.zkoss.zk.ui.impl.EventProcessor.process(EventProcessor.java:136)
    at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.process0(EventProcessingThreadImpl.java:534)
    at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.run(EventProcessingThreadImpl.java:461)

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