Model Viewer not Working in Team Server

Just brought up Team server this week.  When I publish a model I am not getting the little eyeball thing that allows me to look at the diagram in Team Server via web.  Any idea what I am doing wrong?  Thanks much.

                          Art

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  • Usually this has to do with the Windows Service account.  Sometimes the password changes and this causes problems.  To confirm, if you go to the <Team Server Install>\portalintf\ERStudioLauncher.log this should give you the error of what's happening.  

    You'll need to log into the Team Server Configurator, then go to the Windows Service account and reenter the password.  After you do this try republishing a model by making a minor change.

    Regards,
    Stan

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