Configuring for email notifications in Team Server.

We have just recently upgraded from Team Server 2016 to version 17.0. As part of this move, we are now trying to configure the email notifications within Team Server. On the Configurator, I have tried to specify the email address, server and port. I am not using TLS nor do I require authentication, so I leave these blank. When I click the Test button, I get a success message. I then click Next and go to the Configuration Execution page. Clicking the Start button on this page does nothing. If I go back to the Notification page, all of the parameters I had entered previously are blank.


How can I get this email notification functionality set up. I have opened a ticket with support, but after several days have heard nothing from them regarding this.