What are Business Processes??

Business Processes are a set of tasks or activities that help an organization to define and communicate their goals, optimize their resources and improve productivity. 

Business Processes allow stakeholders to see:

  • How the processes map to business goals and requirements
  • How work gets accomplished
  • How the processes throughout the organization interact with each other
  • How value is created for the organization
  • How to reduce gaps in the process
  • How to streamline best practices and reduce duplication of efforts
  • How systems and data are used within the processes

Here's a quick 2 minute video that helps to explain Business Processes and why they are important to an organization: